Plumbing Service Manager – Indiana

Plumbing Service · Carmel, Indiana
Department Plumbing Service
Employment Type Full-Time
Minimum Experience Manager/Supervisor

REAL Mechanical Contractors mission is to deliver high-quality, cost-effective projects on schedule by employing and supporting motivated, consistent, and focused teams. We empower our employees to do the right thing at the right time for the right cost, to build relationships with our customers and each other to drive a sustainable future.

 

REAL Mechanical’s Vision is to create long-term value for our customers and employees by understanding their goals and delivering comprehensive, innovative solutions that meet their expectations for quality and performance. We empower our employees to do the right thing at the right time for the right cost, and to build relationships with our customers and each other to drive a sustainable future. We respect and foster partnerships with all our team members while promoting their continual growth and achievement. REAL offers customers a comprehensive approach to projects, both large and small. During the planning, designing, and construction phases, we are committed to exceeding our customer’s expectations on every project. Whether a large, new construction project or a small tenant finish, REAL approaches each job with the same sense of dedication and quality. Innovative engineering, exemplary job performance, and on-going service after job completion are just a few of the qualities that make us unique.

 

REAL Mechanical, headquartered in Carmel, IN, is a mechanical, plumbing, building automation systems and service contractor providing comprehensive design and build solutions for its customers in Indiana and throughout the United States.

As our COMMERCIAL SERVICE PLUMBING MANAGER, your responsibilities will include:

  • Manage, coach, and mentor a team of service professionals to provide quality plumbing service to all customers.
  • Ensure adherence to state plumbing guidelines.
  • Follow up with customers from leads provided by field service technicians.
  • Identify bid opportunities, prepare bid packages, and provide estimates for jobs.
  • Prevent or handle customer issues.
  • Develop additional business opportunities.
  • Conduct work-site reviews to ensure safety measures are utilized.
  • Monitor your team s performance standards weekly. Meet with team to review and determine areas where additional coaching and training is needed.
  • Accompany plumbers to customer sites to observe performance and provide coaching & training in various aspects including customer service, sales to include offering additional products and services, building commercial customer base, and safety/OSHA requirements.

 

Requirements include:

  • Be a self-starter who is organized and thorough with attention to detail and thrives in a bustling environment.
  • Hold state-issued plumbing license.
  • Excellent oral and written communication skills along with a working knowledge of various software programs.
  • Previous Management Experience in the Plumbing Industry Required.
  • Excavation experience a plus.

 

Our employees are our most asset.  That’s why at Real Mechanical we're committed to a comprehensive employee benefit program that helps our employees stay healthy and feel secure. We offer the following:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life and Accidental Death & Dismemberment
  • Voluntary Life and Accidental Death & Dismemberment
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Accident
  • Critical Illness
  • Employee Assistance Program (EAP)

 

Our core values are "DECISIVENESS, DEPENDABILITY, INITIATIVE, RESOURCEFULNESS and FLEXIBILITY". 

  • DECISIVENESS – Recognizing and acting on key factors to finalize important decisions.
  • DEPENDABILITY – Fulfilling what I consented to do, even if it means unexpected sacrifice.
  • INITIATIVE – Recognizing and doing what needs to be done before I am asked to do it.
  • RESOURCEFULLNESS – Effectively utilizing the people and tools available to overcome challenges.
  • FLEXIBILITY – Willingness to change plans or ideas to benefit the greater good.


We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

 

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  • Location
    Carmel, Indiana
  • Department
    Plumbing Service
  • Employment Type
    Full-Time
  • Minimum Experience
    Manager/Supervisor